Because we are a government recognized company with a clean business record. We export machines to various customers across the world as per the international compliance. We have a verified EXIM code and we are also an ISO 9001 – 2015 certified company.

Golden Rolls is World’s largest Rice Rubber Roll Manufacturer and also biggest exporter of Rubber Rolls in India. Besides Rubber Rolls, we also manufacture Material Handling Equipment for various industries including Grains, Rice, Seeds, Coffee, Cement etc. Our manufacturing facility close to Bharat Capital New Delhi, is spread across 8 acres and houses some of the latest and state of the art machines for manufacturing.

Yes, it’s completely safe. Advance payment is required at the time of order confirmation and the rest is payable post inspection and prior to dispatch. All payments are acknowledged instantly.

Simply check the competition and compare our specifications and quality to self-justify.

From the moment you confirm the order, we constantly update you on the status of your machines. Complete job card is shared on timely basis to keep you updated on the order status. Timely dispatches are assured with target dates from the very moment of receiving the PO. Besides, we have a record of timely dispatches and many times even before the promised dispatch dates.

Due to volatility in shipping rates post Covid, we only quote FOB prices to the nearest dry or wet port in our Pro forma Invoices. CIF charges are billed at the time of dispatch with 15 days price assurance. We are quite happy to share the incoming invoices to assure you of transparency. We also encourage our buyers to provide their shipping agents so we can hand over the products to you for further dispatch from port of origin.

Packing in foam, corrugated sheets and plastic wrap is included in the price. Wooden packing, if required, is charged as per the actual. We also charge Handling if Heavy machinery or labour is used for loading, unloading the material and if local logistics & freight is involved for the purpose.

We do not charge local tax on export orders. It’s waived off at the time of invoicing.

We would love to see you for any inspections that you may want in person.

We completely understand that there are times when things are not in favour and one has to wait against anticipation. In such cases we park your shipment in our warehouse for up to 45 days without any charges, however, rentals are charged from day one post 45 days of storage and before cancellation of the order after 90 days.

Complete refund is made in case the order is cancelled from our end due to any reason whatsoever, however, we deduct administrative cost of 30% of the total order value in case the order is cancelled from your end. The refund of the balance amount is made after selling the machines to the third party irrespective of the time involved in selling.

We can provide installation & other after sales services at your expense outside India. We have a set labour charge along with boarding and lodging charges for the service & installation team.

Yes, we provide on line audio & video support if required.